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Let’s Hear From an Expert: Claire Diaz-Ortiz, co-author of One-Minute Mentoring

Published on 06/12/2017

You’re the co-author of One Minute Mentoring: How to Find and Work With a Mentor–And Why You’ll Benefit from Being One. How would you summarize the benefits of mentoring, for both the mentor and the mentee?

Isaac Newton said, “If I have seen further than others, it is by standing upon the shoulders of giants.” It’s true. We simply can’t reach our biggest goals and greatest dreams without the support of others. Mentoring is a specific, targeted way to give and receive in order to help you get where you’re going.

We believe that behind every successful person, you’ll find a mentor—usually several—who guided their journey. There are many famous mentor/mentee examples out there—Socrates and Plato, Warren Buffett and Bill Gates, Steve Jobs and Mark Zuckerberg, Maya Angelou and Oprah Winfrey—the list goes on and on.  With the pace of change today, we believe that mentoring can ground you and guide you in a way that few other activities can. The amazing thing about mentoring is that in many ways it benefits the mentor as much as the mentee.

My life was changed by mentoring when I arrived in Kenya after an around-the-world journey. I was planning to climb Mount Kenya and found an orphanage where I could spend a free night before my trek. There I met a child named Sammy Ikua Gachagua, who had lost his father to illness, his mother to abandonment, and his home to poverty. I never did climb Mount Kenya. My overnight stay turned into a year and led to a mentoring relationship that changed the course of my life forever.

People need to know that mentoring can literally change their lives. Yes, it’s true that mentoring will take some time and intention. It also takes time and intention to learn to drive—but once you know how, you can really go places! The same is true with mentoring.  We all have 168 hours each week. Investing a few of those hours in mentoring will energize you in a way that web surfing and TV watching never will.


For women in midlife, who are looking for a way to contribute, why is this a good time for them to consider becoming mentors?

Mentoring partnerships aren’t just about what you gain — but about what you give as well. The reason they are so effective is a successful mentoring partnership can reenergize any of us. That said, don’t be so sure you won’t be learning from your mentee at the same rate you are teaching him or her!

As for cross-generational mentoring, that’s when a young person is paired with an older person, so they can both learn and grow. Because Ken is a leadership expert in his mid-seventies and I’m a former Twitter executive in my mid-thirties, we are a living example of the lessons we’re teaching.

We’d like to see a lot more cross-generational mentoring happening. Baby Boomers are retiring at a rate of about 10,000 a day, which is causing a brain drain in our industries. At the same time, older people who are staying in the workforce could really use the skills and insights younger people have to offer. For example, I’ve taught Ken a lot about technology and social media—and he has taught me a thing or two about leadership. It’s a win-win, for sure!


What are the best ways for mentor wannabes to find prospective mentees?

There’s an old saying that when the student is ready, the teacher appears. We’ve found in our own lives that mentors are all around you once you start looking for them.  You might find a mentor in a boss, teacher, neighbor, friend, or colleague. Or you might find one through a professional association, volunteer organization, or online mentoring organization.

That old saying works both ways—when you’re ready to become a teacher/mentor, the student/mentee appears. We encourage people to step up and become mentors because you won’t fully discover, appreciate, or leverage what you have until you start giving it away.

As for identifying a potential mentor/mentee, it’s important to think about compatibility. In the book, we show that there are two aspects of working with someone: essence and form. Essence is all about sharing heart-to-heart and finding common values. Form is about structure—how you might work together. For a mentoring relationship to thrive, you need to establish that heart-to-heart connection.

There are many different types of mentors out there, and the type you seek will change the way you seek one. Whether you’re seeking New-Hire Mentoring, Peer-to-Peer Mentoring in a Company Context, Cross-Generational Mentoring, Adult-to-Adolescent Mentoring, or another type of partnership, be confident when approaching a mentor directly, or learn the specifics of the organization if it’s within an organizational context. As one example, if you’re an employee seeking to find a mentor within your organization, start with Human Resources. Many companies these days have programs already thriving within your organization. I also recommend the Boys and Girls Clubs of America.


What are your best tips for a great mentoring relationship?

In One Minute Mentoring, we teach the MENTOR model, a 6-step formula for success in mentoring.

M = Mission: The first step is a clear mission statement, creating a vision and purpose for the mentorship. By creating a Mission, you’ll put the relationship on solid footing.

E = Engagement: When we talk to people about mentoring, one of the biggest barriers they worry about is time. It’s true that a mentoring relationship will take a little time, but a few hours a month is not going to do people in, especially when they realize how energizing and inspiring those few hours will be. The reason we call the book One Minute Mentoring is that we have found that the best advice we ever gave or received was communicated in less than a minute. In other words, the guidance that really makes a difference does not come in the form of long, complex theories—it comes in short, meaningful insights. But first, you have to create that mentoring relationship so the insights can come through. Make a commitment to regular meetings. By deciding how to Engage, you’ll have clarity about how to work together.

N = Networking: Cultivating productive relationships is critical. By Networking, you’ll expand your horizons.

T = Trust: Building trust takes time. By building Trust, you’ll deepen the bond.

O = Opportunity: Mentoring relationships bring with them great opportunities. By creating Opportunities, each of you will grow.

R = Review and Renewal: Regularly reviewing your mission is essential. Keeping a journal as you engage with your mentor/mentee will reveal the ways you’re fulfilling—or not fulfilling—that mission. For example, if your goal in a mentoring relationship is to create a career you love, you can record in your journal each step you take toward accomplishing that mission. And by Reviewing and renewing your partnership, you’ll know if and when your season of mentorship has ended.

While each mentoring relationship is different, all can benefit by aligning with the MENTOR process.


Contact Claire Diaz-Ortiz

Email: Claire@clairediazortiz.com

Website: Clairediazortiz.com

Twitter: Twitter.com/claire


Claire Diaz-Ortiz is an author, speaker, and technology innovator who has been named one of the 100 Most Creative People in Business by Fast Company. Claire was an early employee at Twitter, where she spent five and a half years leading social innovation.

In Claire’s time at Twitter, she was called everything from “The Woman Who Got the Pope on Twitter” (Wired) and “Twitter’s Pontiff Recruitment Chief” (The Washington Post) to a “Force for Good“ (Forbes) and “One of the Most Generous People in Social Media” (Fast Company).

Claire is the award-winning author of eight books, including One Minute Mentoring: How to Find and Work With a Mentor–And Why You’ll Benefit from Being OneTwitter for Good: Change the World One Tweet at a Time, Design Your Day: Be More Productive, Set Better Goals, and Live Life On Purpose, Greater Expectations, Paperback (Frames Series): Succeed (and Stay Sane) in an On-Demand, All-Access, Always-On Age, and Hope Runs: An American Tourist, a Kenyan Boy, a Journey of Redemption.

She is a frequent international speaker on social media, business, and innovation and has been invited to deliver keynotes and trainings at organizations like the Vatican, the US State Department, Verizon, South by Southwest, TEDX, and many others.

She writes a popular business blog at ClaireDiazOrtiz.com and serves as a LinkedIn Influencer, one of a select group of several hundred global leaders chosen to provide original content on the LinkedIn platform.

Claire holds an MBA from Oxford University, where she was a Skoll Foundation Scholar for Social Entrepreneurship, and has a B.A. and an M.A. in Anthropology from Stanford University.

She is the co-founder of Hope Runs, a non-profit organization operating in AIDS orphanages in Kenya.

She has appeared widely in major television and print news sources such as CNN, BBC, Time, Newsweek, The New York Times, Good Morning America, The Today Show, The Washington Post, Fortune, Forbes, Fast Company, and many others.

HeleneTStelian Musing
I’m Hélène Stelian, the Midlife Mentor with a passion for facilitating personal development in women 40+. Through my THRIVE Courses, I help introspective, curious, action-oriented women 40+ deepen their journeys of self-discovery and growth—and create their next chapter with courage and intention.



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  1. Richard

    Hi! Your story is so amazing and very inspirational to everyone. Sometimes, we need to find a person who can guide you to find the right direction for your goals based on their experiences. I love to read more stories from your blog. Thanks for sharing 😀

  2. Eric R. Haney

    Your story is so amazing and very inspirational to everyone. Thanks for sharing this beautiful story with us.

  3. Techwhippet

    Hello there,
    This is so informative article about claire diaz ortiz one minute mentoring.
    keep your good job.


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